When you receive the call from your Agri-Can advisor, it is your responsibility to plan your logistics needs for the delivery and unloading of your order.
Your Agri-Can advisor will suggest options such as:
- Use of the hydraulic unloading tailgate
- Scheduled appointment
- Call before delivery
These options generate affordable additional costs that will be included on your transport invoice if applicable.
Any other service used during delivery, unloading or transhipment and which is not planned, invoiced or paid at the time of booking, is the responsibility of the customer. In this event, the charges billed by the carrier for these unscheduled services will be doubled and you will be responsible for immediately paying the amended invoice upon receipt.
Charges paid for freight and/or options by the customer are not refundable under any circumstances whether or not he chooses to benefit from the options he has chosen.